Payment Summary

Balancing the drawer is typically done at the end of the day.

The Payment Summary page lists the payments received at your practice. The Payment Summary for a specific time period will only match your sales, including the Home page Business Snapshot, if all invoices for the same time period were paid in full. 

Permissions: Payment Summary

1.  Click your name in the menu bar. Then click  Administration. 
2. Under General, click Payment Summary.   
3. Review or update the date range, as needed. The default date range is today’s date. Use one of the date range presets (This Day, Yesterday, Last Month, etc.), or select a custom date range or specific date. 
    
   • To select a custom date range, click the start date first. Then click the end date. 
   • To select a specific date, click the date twice.
     Note: The Payment Summary can be run for a maximum of one (1) year at a time.
4. To filter the list, enter a search term (for example, the invoice number, payment method, or a client's last name) in the Search box. Then click Go. 
   Note: If your Payment Summary is blank, that means there were no payments entered for the selected date range or filter(s). Adjust your selections and try again. 
5. Confirm that the balances match the cash register. You can change a payment method, if needed. 
   • Totals - total amounts by payment method 
   • Details – a list of payments that comprise the Totals.  
   • Date – date and time the payment was recorded. 
   • Client – client full name plus associated transaction (for example, Paid Invoice). 
   • Staff – logged in user at the time the payment was recorded. 
   • Method – payment method plus reference notes (for example, check #). If an overpayment was recorded, you can view the amount tendered, and either change given to the client or amount credited to the account. 
   • IDEXX Payments only. Order ID. This is the payments unique identifier. 
     Tip: To search for the payment in CardPointe by the Order ID, click the copy icon then paste in CardPointe.
   • Amount – amount received by your practice.  
6. Click Print  to print the report. 
   • Select Totals to print the totals by payment method. For example, for your daily deposits. 
   • Select Details to print the totals and details. 
7. Click Export CSV to create and view a spreadsheet of the payment details with additional transaction information. 

Tip: By default, website information and page numbers may appear on documents you print using your local printer. See Remove headers and footers on printed documents.