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  1. IDEXX Neo
  2. Manage the Practice
  3. CLIENT ACCOUNTS

CLIENT ACCOUNTS

  • ★ Take a payment
  • ★ Delete or void a payment
  • ★ Enter a prepayment or leave a credit on an account
  • ★ Send and manage online payment links
  • Recommended workflows to correct client accounts
  • Review client account history
  • Payment Summary
  • Adjust a client balance
  • Manage balance adjustment reasons
  • FAQs: Balance Adjustments
  • Refund or return a product
  • Add a discount, coupon, or rebate to an invoice
  • Create or update a counter sale
  • Review overdue accounts
  • Review and finalize draft consultations
  • Send statements
  • Write off an account
  • Reverse a write-off
  • Edit a payment method on a client payment

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