Things to know about inactive products:
- Inactive products do not appear in product searches unless you select the Include deactivated records check box. Inactive products have an Inactive label.
- Inactive products you have used in the past will appear in consultation history.
- If a product used on a procedure template is made inactive, the inactive product will automatically be removed from the template. If you activate that product again, it will be added back to the template.
- Inactive products are not included in the Inventory Valuation report.
- For IDEXX diagnostics products: If you use IDEXX diagnostics products, you must activate them before you can place an order. You must also inactivate any non-IDEXX diagnostic products that you are replacing with IDEXX products.
- Click your name in the menu bar. Then select Products.
- Search for the product you want to inactivate. The product list will filter as you type.
- In the search results, click the name of the product.
- Click the Status toggle.
- Click Save.
If you want to make the product active again, follow the steps above.
Tip: To deactivate or reactivate multiple products at once (for example, by product class), see Make product bulk changes.