The IDEXX Neo and Web PACS integration lets you place digital imaging orders and receive results in Neo when you have a capture station* that meets industry imaging standards for DICOM Modality Work List.
This integration is easy to use, saves time, helps you capture charges, and provides accurate diagnostic records.
*Note: If you do not have an IDEXX capture station, we recommend you contact your 3rd party manufacturer to confirm. Based on whether your capture station supports the DICOM Modality Work List, you will be able to receive digital imaging results in Neo, but your ordering workflow may differ.
Before you can order digital images and receive results in Neo using Web PACS, you must complete the required setup steps below.
Subscribe to Web PACS:
- Obtain a Web PACS subscription for each of your Neo branches you want to integrate. Note: Ensure your capture station is DICOM compliant.
Register a modality type:
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Register your modality type(s) in Web PACS and at your capture station.
Connect to VetConnect PLUS:
- Make sure you are connected to IDEXX VetConnect PLUS in Neo. If you are not connected to Web PACS you'll see the message below on the IDEXX Diagnostics page. If you are connected, no message appears.
Before you can connect to IDEXX Diagnostics, you must have an IDEXX VetConnect PLUS account—you’ll need your account credentials. If you don't have an account, contact IDEXX VetConnect PLUS Customer Support.
- On the menu, click your name. Then, click Administration.
- In the System Admin area, click IDEXX Diagnostics.
- Under Account Credentials, enter your IDEXX VetConnect PLUS account information.
- Click Connect. A confirmation message appears in the message bar.
Note: If you had already entered your VetConnect PLUS credentials, you can wait overnight for Neo to automatically download the available modality types, or re-enter your VetConnect PLUS credentials now to force an immediate download of available modality types.
Manage reference data:
- Set up your reference data to map standard IDEXX reference data with your practice's terms for breeds and genders. Note that mapping breeds is optional.
Activate / manage digital products:
- Set up digital products in Neo to begin receiving digital imaging results.
You're done!
- As soon as you've set up a digital product, you will begin receiving unreconciled digital imaging results. If you're using a capture station that supports ordering, try ordering a digital product to see the integration in action.
For a list of frequently asked question, see FAQs: IDEXX Web PACS.