Create a prescription

You can create a prescription from a patient consultation to ensure necessary details, including the Rx ID, provider, and refill information, are captured and tracked in the patient record, as well as print on the prescription label.

• See Edit a prescription to learn how to update prescription details on draft or closed consultations.
• See Refill a prescription to learn how to refill a prescription that has preauthorized refills available.
• See Discontinue a prescription to learn how to remove remaining refills from a prescription no longer part of a patient’s treatment plan.
• See Void a prescription to learn how to delete a prescription or refill created in error.
• See View a patient’s prescription history to learn how to review all of a patient’s prescription history including refills and voids.
• See Update the _dispensing_label_ template to learn how to update your existing prescription label.

Create a prescription

1. Search for and select the patient.
2. To start a new consultation, click Create Consultation.
   OR
3. To use an existing draft consultation, click the Consults tab. Then click the consultation number to open the draft consultation for editing.
   Tip: You can also click the menu button, then click View to open the consultation.
4. From the Provider drop-down list, select or verify the provider.
5. In the Product/Service area, search for and select the product.
6. Click the menu button  and select Prescribe/Refill.
   Note: Tracked products (vaccines, digital) or diagnostic products cannot be prescribed
7. Edit the quantity prescribed, if needed.
8. Enter the number of refills or select As Needed to authorize refills.
9. Review the Provider. Edit as needed.
10. Review or enter the Instructions. These are the prescription instructions that print on the label.
    Note: Any edits to the Qty, Provider, and Instructions fields will automatically update the consultation product line.
11. From the Batch drop-down list, select or verify the batch information, as available.
12. Click Save & Print. The label preview will open in a new browser tab. 
    Note: The consultation will be saved and an Rx ID will display under the Product/Service description on the consultation to indicate the product has been prescribed.
    • Click Print to print to a local printer.
    • Click Cloud Print to print to a cloud printer.
      Note: If your practice’s prescription label template is set to auto-print, you will not need to click Cloud Print.
      Tip: To save your prescription label and then print all labels for the consultation at once, click Save.  Repeat steps 5-11 for each prescription. When all prescriptions are saved, click Print at the top of the consultation, then click Labels. 

IMPORTANT:

• Note that each product that you need a label for must have a note in the Label field on the product line.
• Make sure you complete steps 6-11 prior to printing your labels to ensure the Rx ID, number of refills, and the provider appear on each prescription label.

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