Connect Antech Diagnostics

For North American customers only

Antech Diagnostics is a third-party reference laboratory, which can be integrated with Neo to provide your practice an option for ordering diagnostic tests and receiving results within the patient record.

Prerequisite: Antech Diagnostics account

Follow the steps below to set up your Antech Diagnostics integration with Neo.

⚑ Step 1. Set a diagnostic markup and review your tax rate (one time)
  • These default settings are automatically applied to all diagnostic products, so review these first to save manually updating products later.
  • Go to Administration > Branch Settings to review these defaults.

See Set up diagnostic markup for additional information.

Note: If you practice also uses IDEXX Diagnostics, this step is shared with IDEXX Diagnostics integrations. 


⚑ Step 2. Connect to Antech Diagnostics (one time)
All Antech diagnostic orders and results are communicated into Neo through your Antech Diagnostics account.
Please contact Antech customer support before connecting your account to Neo to verify your account is ready for integration.
  1. In Neo click your username. Then select Administration.
  2. In the System Admin section, click Integrations.
  3. For multi-branch practices only. From the branch dropdown, review or select the branch you want to connect Antech Diagnostics to.
  4. Click the Diagnostics tab.
  5. From the Diagnostic Partners dropdown, select Antech Diagnostics. Then click +Add.
  6. Under Antech Diagnostics, enter your Antech account username, password, and clinic ID.
  7. Click Connect. A confirmation message appears in the message bar.
    Note: If you need to change your credentials, click the menu button menu_button.png and select Change Credentials.
  8. For multi-branch practices only. Repeat these steps for each branch, as needed.

Once you have connected Antech Diagnostics, the list of services is automatically downloaded, and it's time to manage reference data.


⚑ Step 3. Manage reference data
Antech uses standard terms to recognize your branch's species, breeds, and genders, so mapping is a critical step. Note that mapping species, breeds, and genders is required.
 
  1. In Neo click your username. Then select Administration.
  2. In the System Admin section, click Integrations.
  3. For multi-branch practices only. From the branch dropdown, review or select the branch whose reference data you want to manage.
  4. Click the Diagnostics tab.
  5. Under Antech Diagnostic, click the menu button menu_button.png and select Manage Reference Data.
  6. Click the tab to map (Species, Breeds, Sex).
  7. Click Show [number] unmapped to view only the unmapped items.
  8. The list on the left shows your practice’s values. In the corresponding field on the right, search for and select the corresponding Antech value. Your changes are saved automatically.
    Tip: Use the Search species or breeds box on the Breeds tab to quickly find specific breeds.

Note: If you add additional species later, you will need to return to this page and map the new species to standard Antech terms.

Once you have completed these Antech integration steps, complete the final integration-specific setup steps:

 

⚑ Step 4. Activate Antech Diagnostic products
  1. On the menu, click your name. Then, click Diagnostics.
  2. Click Directory of Services.
  3. Select the checkbox next to each directory test you use in your practice.
    • Select Antech to filter the source.
    • Use the search box to find a specific diagnostic product.
    • Select the Show only new last 30 days checkbox to display tests recently downloaded to the directory from Antech.
  4. Click Activate. Activated diagnostic products are added to the product list and can immediately be ordered from a consultation.
  5. Click each test's name and review the pricing information:
    • The Antech Diagnostics Unit Cost Price (list price) is automatically downloaded and will update if Antech changes the cost in the directory of services.
    • The Antech Diagnostics Unit Cost Price and Markup Rate are what determine the Unit Selling Price.
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    • If you manually adjust the Unit Cost Price or Unit Selling Price, the Antech Diagnostics Unit Cost Price will no longer automatically update the selling price if Antech changes the cost in the directory of services.
      • You can adjust the markup rate for this product without affecting automatic pricing updates.
      • You can also reset this product to automatic pricing by clicking the blue automatic pricing link.  

6. Click Save Changes.


⚑ Step 5. Inactivate existing diagnostic products
  • If you have diagnostic tests in your system that you are replacing with an Antech diagnostic product that you activated from the directory of services, you must make your existing products inactive to prevent staff confusion and avoid duplicate product names (for example, having two Complete Blood Count products to choose from when you search for Complete Blood Count on a consultation).
  • Remember, you must enter the Antech diagnostic directory product on the consultation to order it from Neo.

You're done!

Now that you have activated and priced your Antech Diagnostic tests:

  • The results for diagnostics ordered from a consultation will automatically appear on the task list on the home page, and in the patient’s file. See Order diagnostic products for more information.
  • Unmatched results (for example, from an add-on order) will appear on the Diagnostic Orders and Results page, where you'll need to reconcile them. See Reconcile unmatched orders and results for more information.

For a list of Frequently Asked Questions, see the FAQs: Antech Diagnostics integration with Neo article.




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